Privacy Policy

1. Introduction & data controller

This policy explains how Meraxis ("we", "us", "our"), the data controller for this website, collects and uses personal data. Meraxis can be reached at [email protected] or at Kenyatta Highway 187, Machakos 90100, Kenya. This policy is written to comply with Kenya's Data Protection Act, 2019, and the guidance issued by the Office of the Data Protection Commissioner.

2. What data we collect and how

We collect data you provide directly through our contact form — name, email, phone number and message content — and data collected passively through cookies, described in our Cookie Policy, where you have consented to them.

3. Purposes and legal basis

4. Data sharing and third parties

We do not sell personal data. Data may be shared with service providers strictly necessary to operate our systems, under confidentiality obligations, and is not transferred beyond what is needed to respond to your enquiry.

5. Retention

Contact form submissions are retained only as long as needed to respond to your enquiry and maintain a reasonable record of correspondence, after which they are deleted.

6. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse, appropriate to the sensitivity of the data involved.

7. Your rights

Under the Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner. To exercise any of these rights, please write to us via our contact page.

8. Opt-out & data deletion

Providing your data through our contact form is entirely optional. Cookies can be disabled or customized at any time through our Cookie Policy page or the cookie settings link in the footer. You may request deletion of any data we hold about you at any time by writing to us via the contact page.